
Privacy Policy
Last updated: 08/23/2025
At snapsails, we are committed to protecting the privacy and security of our users personal data and media. Our platform exists to support creative professionals by simplifying the operational side of their business — and that includes handling their information with the highest level of care and transparency. This Privacy Policy outlines snapsails (“snapsails”, “we” “our”) collection and use of your personal information while visiting our website or using our Services, including www.snapsails.com, and app.snapsails.com (the “Services”). Please review both this Privacy Policy and the Terms and Conditions, as they govern your use of the Services.
Table of Contents
• Types of Personal Information
• Collection of your Personal Information
• Use of your Personal Information
• Protection of your Personal Information
• Third Party Data Transfers; Links to Other Websites
• Cookies Usage
• Rights of Users
• Data Retention
• Miscellaneous
Types of Personal Information
We collect several types of data related to your use of our Services (your “Personal Information”):
• Full Legal Name, Date of Birth, Location, Business name, Email Address and Telephone Number.
• Sensitive Personal Information, such as credit card information
• Location Data
• Usage Information
Unless otherwise indicated, all Personal Information is required to provide you with some Services and failure to provide the requested Personal Information may lead to the inability to access such Services.
Collection of your Personal Information
Your Personal Information is voluntarily collected when creating an account with us. With your consent, we may collect additional Personal Information through your use of the Services. The personal information collected includes but is not limited to Name, Date of Birth, Location, Business Name, Email Address, and Telephone Number.
Use of your Personal Information
Your Personal Information is collected to allow us to provide you with the Services, including
but not limited to:
• To Provide the Services: Many of our Services are account-specific and require an active account to use our Services.
• Improve and Develop Services: Your Personal Information may be used to monitor the functionality of our Services and to ensure timely delivery of the Services to you. We may also use your Personal Information to discover improvements within the existing Services and detect potential complementing offerings to our Services.
• Marketing Communications: We may send promotional emails containing information about additional Services or affiliate offerings when we have consent to do so.
• Complying with legal obligations: We may collect and store your Personal Information if legally required for compliance.
Protection of your Personal Information & Media
snapsails strives to keep your Personal Information secure. We use encryption on all media shared within the app, snapsails.
Third Party Data Transfers; Links to Other Websites
We may use third parties to store or process Personal Information on our behalf. All services providers are bound to the terms of this Privacy Policy. Our Services may contain links to third party websites. We are not affiliated with nor responsible for any external websites’ privacy policies, practices, or actions. We encourage you to be aware when leaving our Services and to read and review any third party websites’ privacy policy.
Cookies
We use cookies for the following reasons:
• Website and app functionality;
• Remembering your preferences, such as log-in information;
• Identifying issues with our Services;
• Adding a layer of security to the Services
We use strictly necessary cookies for website functionality. Strictly necessary cookies are deleted following each browsing session. Functional cookies must be enabled (for example, selecting “Remember my username”). Functional cookies are saved until you clear your cookies, disable cookies on your browser settings, or the cookie is discovered to be invalid.
Rights of Users
You have the right to access and correct your Personal Information. You may do so by updating your personal account information. If further assistance is needed, please contact snapsails via email. For a copy of Personal Information that may not be available, you may email snapsails at holler@snapsails.com to request a copy of your Personal Information and/or correct any Personal Information being stored. You may also choose to delete any Personal Information or revoke consent of the use of your Personal Information, including deleting your account. Please note, some Services require the use of your Personal Information and/or maintaining an active account in order to utilize such Services. You have the right to opt-out of previously opted-in communications from us. You may do so through emailing snapsails explaining so within the email.
Data Retention
Unless otherwise specified, Personal Information will be stored and used for as long as they are required for the purposes of which they have been collected, to use our Services, and may be retained longer due to any applicable legal obligations.
MISCELLANEOUS
Rights of Children
Our Services are not directed to and do not knowingly collect Personal Information from children under the age of 18. Our Services are for a general audience. If data is collect from a minor or anyone under the age of 18 unknowingly, we will remove the account and all information will be deleted as soon as noticed.
Disclosures Required by Law
We may be required by law to share your personal information. Examples of legal requests include search warrants, court orders, or subpoenas. snapsails may utilize your personal information in all stages of possible legal proceedings related to your improper use of the Services.
Mediation First Policy
Should a legal dispute arise involving snapsails or any snapsails partners team members, or owners, you agree to pursue mediation before litigation pursuant to the snapsails Terms and Conditions. This includes but is not limited to any disagreement related to the platform’s use, performances, or terms.
Future Amendments
We reserve the right to make changes or updates to this Privacy Policy at any time, so we encourage to you periodically return to review this Privacy Policy. Your continued use of the Services following any updates shall mean that you agree and accept such changes. A notice of change to the Privacy Policy will be posted at the top of our current Privacy Policy with the date of the Privacy Policy was last updated.
How to Contact Us
Please contact us at the following email address if you have any questions, comments or concerns regarding this Privacy Policy: holler@snapsails.com